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How can I check the status of my order?
You can find the status of your orders by logging into our webshop, navigating to "My Account," and selecting the "My Orders" tab. If you have additional questions, you can always contact us by emailing order@aprilice.se or call our hotline at +46 85 333 8668.
Status of my delivery? Do you have a tracking number?
You could check the delivery status and tracking number on the webshop under "My Orders." As we use various external freight companies, some may not have a tracking service. In such cases, please email us at leverans@aprilice.se for any delivery-related queries.
How do I know the status of my claims errant? Where can I see it?
Currently, there's no place to check the status of a claims errant on the webshop. However, feel free to contact us at reklamation@aprilice.se for updates.
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