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How can I see when a specific product will be available?
On our webshop, you can view the scheduled delivery for the product. There, you will find our latest estimated delivery time. Please note that delivery times are not fixed and may change depending on the supplier's status.
I ordered a product when it was available, why is it not available now?
The webshop's stock balance doesn't take into consideration items reserved for previous orders. This is due to the balance not being updated in real-time. We are constantly working to improve this. For more questions, please contact us at order@aprilice.se or call +46 85 333 8668.
Why do I get a response that you don't have the product when it's listed on the webshop?
Unfortunately, the webshop doesn't consider reserved quantities, leading to a first-come, first-serve system based on the order date. It can also be due to the webshop not updating in real-time.
I ordered a product that is currently out of stock. When will I receive it?
On the webshop, you can see the estimated delivery for the product. If items are unavailable, we will notify you, and you'll be informed about the next steps. Backordered items are sent out in order based on a queue.
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